Financial Services

Fintech support copilot with compliance-grade audit trails

A regulated fintech launched a Claude MCP agent that resolves support tickets using live banking data and policy PDFs with complete compliance transparency.

The Challenge

The Problem

Live banking data had to stay in-region with zero exposure risk. Every AI response needed to cite exact policy clauses for regulatory compliance (BSA/AML, GLBA).

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The Solution

How MCPner Solved It

They connected their Postgres read replica and compliance policy library via MCPner.com's secure connectors. The Sauce App Extractor auto-generated tool schemas with input validation.

MCP Stack Used:

Custom API

Databases (Postgres)

Text & Files

Support & Helpdesk

The Results

Measurable Outcomes

Support ticket resolution time dropped 43% while compliance teams gained full Model Context Protocol audit logs with policy citations.

Key Metrics:

43% faster ticket resolution time

100% of MCP calls logged with policy citations

Sub-10-second redeploys during schema changes

Zero security incidents in first 6 months

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MCPner.com let us launch a Claude MCP agent without begging infra for a sprint. The audit logs satisfied compliance on day one.

Priya Venkat

VP Support, AlloyPay

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