Retail & Ecommerce

Ecommerce AI assistant with real-time inventory

A DTC marketplace deployed a ChatGPT MCP assistant that answers product questions, checks live Shopify inventory, and surfaces personalized offers.

The Challenge

The Problem

They were juggling fragmented connectors, scraping their own site for product data, and had no protection against ChatGPT receiving stale pricing.

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The Solution

How MCPner Solved It

MCPner.com synced their Shopify store, CMS content platform, and HubSpot CRM into a consolidated, governed MCP server.

MCP Stack Used:

Website & Ecommerce (Shopify)
CRM (HubSpot)
Custom API (CMS)
The Results

Measurable Outcomes

Assisted conversion rates jumped 18% as customers received accurate, real-time answers about inventory, pricing, and personalized offers.

Key Metrics:

18% lift in assisted conversion rate
Zero pricing misquotes after guardrails deployed
3 new marketing campaigns shipped in first week
60% reduction in engineering time for CRM updates
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We went from hacked-together scripts to a governed MCP stack our CX and growth teams both trust.

Leo Martinez

Head of CX, ShopVerse

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